Cancellation Policy

Occasionally, the unforeseen happens and plans change. Our cancellation policy helps everyone make the best of a bad situation.


  • For a full refund of course fees, please inform us of any non-attendance up to 8 days before your course session.


  • Cancellations within 7 days of your session will result in your liability for 50% of course fees.


  • Non-attendance without notification will result in your complete loss of the course fee.


  • If you are unable to attend your session, a substitute delegate is welcome. This change can be made up to one business day before the session commences.


  • If a course session is cancelled by Yurrandaali Education for any reason, the liability of Yurrandaali Education is limited to the refund of the paid course fee only. Yurrandaali Education will attempt to notify you of a session cancellation no later than 5 business days before the session is scheduled to commence.