Can you invoice my school for the course fees?
I've registered to attend a course, but something has come up and I can no longer be there. Will the course fees be refunded?
Why doesn't the course session that I want to attend appear on the website?
The course I want to attend says "No sessions currently scheduled". When will you be running it again?
I've completed a NESA-registered course through you. Why haven't the hours been accredited to me?
The may be a couple of reasons for this.
- If your accreditation level is higher than the level that the course is registered to you, NESA does not allow us to submit your participation. However, you will still be able to use the hours under the "teacher identified" portion of your training.
- Once we have submitted your participation to NESA, you are required to evaluate the course before it will be accredited to you.
If neither of these scenarios apply to you, please contact us to ensure there has not been an oversight on our end.
I can't make it to any of your face-to-face sessions. Do you have any online courses?
Even though we travel to many different regions and venues to provide face-to-face training, we understand that not everyone has opportunity to attend. With this in mind, we are working toward launching online courses in 2019.